The algorithmic management of work: A basic compass
Algorithmic management is the use of computer-programmed procedures to coordinate labour. Algorithms can be used in management functions, such as planning, organising, command, coordination and control. Several digital technologies enable algorithmic management. However, algorithmic management always entails organisational and socio-institutional choices, which matter for its development and implications. Algorithmic management is most developed in digital labour platforms. Yet, with the increasing digitisation of processes, it is expanding to other work settings, with potentially disruptive effects. Algorithmic management affects, by definition, work organisation. In turn, it has the potential to transform business models and industrial relations. Ultimately, it can have significant effects on job quality.
BAIOCCO Sara;
FERNANDEZ MACIAS Enrique;
2022-06-20
European Commission
JRC129819
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